Your information matters

Privacy Policy

How TWFG Searls Insurance handles information submitted through this insurance inquiry and SMS consent experience.

Effective October 2, 2026

Who we are

TWFG Searls Insurance is the business identified on this page. Jerry Searls is listed by TWFG as a Branch Owner and Agent at 271 N. Dallas St., Ste. C, Van Alstyne, TX 75495. For questions about this inquiry page, contact [email protected] or 469-424-4460.

Information you provide

When you request an insurance conversation, we collect the information you enter, such as your name, email address, optional phone number, coverage interest, and inquiry details. We also record your separate choices about service-related and marketing text messages when you make them.

How information is used

We use your information to respond to your inquiry, discuss insurance options, arrange follow-up, and provide customer care. If an insurance quote or policy is pursued, information may be used for that request in accordance with TWFG's corporate privacy notice and applicable insurance processes.

Text messaging and consent

Giving us a phone number alone does not subscribe you to text messages. The service-related and marketing text choices on the inquiry page are separate, optional, and unchecked by default. We send each category of texts only when you select its corresponding consent choice. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.

Mobile information and SMS consent. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Service providers and insurance requests

Information needed to answer an inquiry or obtain requested insurance services may be handled by authorized personnel, technology service providers, or insurance participants as described in the TWFG corporate privacy notice. The SMS consent data described above is excluded from sharing for third-party marketing or promotional purposes.

Your choices

You may decline either or both text message options and still submit an inquiry. To stop texts after opting in, reply STOP to a message. For help, reply HELP or contact us using the details above. For access, correction, or deletion requests, see the TWFG corporate privacy notice and contact details it provides.

Related terms

Read our Terms of Service for the SMS program terms and this page's use. TWFG's broader corporate privacy notice also applies to its website, app, products, and services.